Privacy Policy

Effective date: 8 May 2025

S2 Management PTY LTD trading as Scott's Burgers ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

Contact information — your name, email address, and phone number when you submit our contact form or place an order.

Order information — details of the products you order and your pickup preferences.

Usage data — information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages. This data is collected automatically via standard web analytics tools.

2. How We Use Your Information

We use the information we collect to:

Process and fulfil your food orders.

Respond to your enquiries and contact form submissions.

Improve our website, products, and services.

Send you service-related communications (e.g. order confirmations).

Comply with our legal obligations.

We will not use your personal information for direct marketing without your consent.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services (such as email delivery services and payment processors), subject to confidentiality obligations. We may also disclose your information where required by law or to protect the rights, property, or safety of our business, customers, or others.

4. Data Storage and Security

Your personal information is stored securely using industry-standard measures. We take reasonable steps to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can configure your browser to refuse cookies, though some features of our website may not function correctly as a result.

6. Your Rights

Under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to access the personal information we hold about you, request corrections to inaccurate information, and make a complaint if you believe we have breached your privacy. To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us at:

S2 Management PTY LTD T/A Scott's Burgers

18 Bacon Street, Moranbah, QLD 4744

Email: [email protected]

Phone: 07-4941 7186

Also see our Terms of Service.